VERSION VALID AS OF March 2026
Thank you for choosing ReviveHealth (“Revive”, “We”, “Us”, “Our”) ReviveHealth is the shared business name of ReviveHealth, Inc., its affiliated organizations, as well as all other websites owned, operated, licensed or controlled by ReviveHealth. ReviveHealth is a technology company with software platforms that provide you with access to comprehensive virtual health and wellness services. ReviveHealth is not a healthcare provider. Please note, these Terms of Use (the “Terms”) constitute a binding agreement between you (“You” or “Your”) and ReviveHealth. These Terms govern Your use of the ReviveHealth website(s) (the “Websites”), the ReviveHealth software platform(s) including the web-based portal(s) and mobile application(s) (the “Platforms”) and the services available through Platform (collectively, the “Services”). By using or continuing to use the Services, You indicate that You have read, understand, and agree to these Terms and the ReviveHealth Privacy Policy below. All capitalized terms not defined in these Terms are defined in the Privacy Policy.
IF YOU DO NOT UNDERSTAND THIS AGREEMENT OR DO NOT AGREE TO BE BOUND BY THESE TERMS, YOU MAY NOT USE THE SERVICES.
• Services are only offered to eligible members and their dependents. In the event you receive services for which you may be ineligible, those services may be treated as self-pay or written off by Revive.
• You understand that providers are expressly authorized to render services to you once you provide consent, regardless of any subsequent eligibility determinations.
• Any information that We collect through Your use of the Services is subject to the ReviveHealth Member Privacy Policy, which is part of these Terms of Use;
• You are at least 18 years old or have been legally emancipated; ReviveHealth does not provide any physicians’ or other healthcare providers’ services itself. The providers you see through the Platforms are independent of ReviveHealth and use the Platforms as a way to communicate with you.
• You are physically located in the State you indicate when creating your account(s).
• You acknowledge that your ability to access and use the Services is conditioned upon the truthfulness of this certification and that the healthcare providers you access are relying upon this certification in order to interact with you. In the event that your certification is inaccurate, you agree to indemnify Us and the healthcare providers you interact with from any resulting damages, costs or claims as set forth in the Indemnification Section below;
• You understand and intend that this Terms of Use document is a legally binding contract between You and ReviveHealth;
• You will use the Platforms in a manner consistent with applicable laws and regulations and these Terms of Use, as they may be amended by ReviveHealth from time to time; and You understand, accept, and have received these Terms, and acknowledge and demonstrate that You can access these Terms and the Privacy Policy at any time on the ReviveHealth Websites.
IF YOU DO NOT AGREE WITH AND ACCEPT THESE TERMS, DO NOT USE THE PLATFORMS, AND IMMEDIATELY DELETE ALL FILES, IF ANY, ASSOCIATED WITH THE ACCOMPANYING SERVICES AND MATERIALS FORM YOUR DEVICE. DO NOT USE.
If you experience a medical emergency, call 911 immediately.
Except if You opt-out and except as described in the Arbitration section in the Terms of Use, You agree that disputes between You and ReviveHealth will be resolved by binding, individual arbitration. By continuing to use the Platforms, and unless You opt-out, You waive your right to participate in a class action lawsuit or class-wide arbitration. You can opt-out of the Arbitration Agreement by contacting info@revive.health within 30 days of accepting these terms.
You should carefully read the following Terms of Use before using the ReviveHealth™ Platforms. By creating accounts and using the Platforms, You are consenting to be bound by these Terms of Use. If You do not agree to all of the terms, do not register as a member, or use the ReviveHealth™ Platforms.
The ReviveHealth™ Services allow You to remotely connect to a healthcare provider in order to access virtual Primary, Urgent, Acute, Pediatric Care, Mental Health, Weight Health, Pharmacy Care, Rx Specialty Savings Program, a Vision program, Dermatology, Psychiatry, Endocrinology, and virtual Physical Therapy via the Platforms based on the services You have enrolled in. You may access and use the Services only in accordance with these Terms, and You agree to comply with all applicable laws, rules, and regulations, including any other policies incorporated into these Terms, such as the ReviveHealth Privacy Policy.
By registering for an account and using the Services, You represent and warrant:
• That You are at least 18 years old and are otherwise legally qualified to enter into and form contracts under applicable law;
• Your registration data is true, accurate, current, and complete;
• You will update Your registration data as needed to maintain its accuracy;
• You are authorized to create accounts;
• You are physically located in the State you choose/have represented as your current location.
• You acknowledge that Your ability to access and use the Services is conditioned upon the truthfulness of this certification and that the healthcare providers You access are relying upon this certification in order to interact with You. In the event that your certification is inaccurate, You agree to indemnify Us and the healthcare providers You interact with from any resulting damages, costs or claims as set forth in the Indemnification Section below; and
• You are legally authorized to view health information and all other information that you view via ReviveHealth.
NOTE: THIS AGREEMENT IS VOID WHERE PROHIBITED BY LAW. DO NOT USE THE SERVICES WHERE PROHIBITED BY LAW. YOU UNDERSTAND THAT YOUR USE OF THE SERVICES MAY INVOLVE OR REQUIRE THE TRANSMISSION OF SIGNIFICANT AMOUNTS OF DATA. YOU ARE RESPONSIBLE FOR ALL DATA CHARGES THAT MAY BE CHARGED BY YOUR WIRELESS CARRIER OR INTERNET SERVICE PROVIDER OR THAT MAY OTHERWISE ARISE FROM YOUR USE OF THE SERVICES.
All medical and other professional healthcare services that You receive through the Platforms are provided by Revive Healthcare, P.C. and/or its affiliated medical practices and pharmacies (“Revive Healthcare”), not by ReviveHealth, Inc. Revive Healthcare is a network of exclusive 1099 doctors that provide Primary, Urgent, Acute and Pediatric (ages 2-17) care and/or licensed pharmacists and technicians, through the ReviveHealth™ Platforms, and ReviveHealth, Inc. does not have any control over the clinical services You receive. ReviveHealth, Inc. does not provide medical services or medical advice and cannot be held liable for medical malpractice or substandard care delivered to You via the Platforms.
If You believe You are experiencing an emergent or life-threatening condition, You should dial 911 immediately or go to the nearest open clinic or emergency room.
The Platforms and Services are not intended to replace Your relationship with your medical provider and all of the information, graphics, and other content made available to You through the Platforms are intended for informational purposes only. None of this constitutes medical advice or treatment and Your relationship with the providers You see through the Platforms are completely independent of Your relationship with ReviveHealth.
With the exception of the Arbitration Agreement (see “Dispute Resolution” section) included at the end of these Terms, ReviveHealth reserves the right to change or modify the Services or these Terms at any time without prior notice to You. ReviveHealth encourages You to periodically read the Terms of Use to see if there have been any changes to ReviveHealth policies. Your continued use of the Services will signify Your continued agreement to the Terms of Use as they may be revised.
If You do not accept the changes, You should immediately stop using the Services and delete all files associated with the Services on Your computer.
ReviveHealth owns the Services, Services provided through the use of AI Technology, and the Platforms, but some parts of the Platforms may be owned and operated by third parties. Subject to Your compliance with these Terms and Your payment of any applicable fees, ReviveHealth grants You a non-exclusive, non-sublicensable, revocable, non-transferable license to use the Services by accessing the Platforms.
THE SERVICES ARE FOR YOUR PERSONAL AND NON-COMMERCIAL USE ONLY. You may not use the Services for any other purpose than what is allowed under these Terms without express written permission from Revive.
You may not use the ReviveHealth name, trademarks, service marks, or logos, or those of third parties appearing on the Services in any advertising or publicity or to otherwise indicate ReviveHealth or such third-party’s sponsorship or affiliation with any product or service without express written permission from ReviveHealth or such third-party.
You own Your Personal Data (as defined in the Privacy Policy) and any other content You post on or through the Services. For Us to provide You with the Services, You grant to ReviveHealth a perpetual, non-exclusive, fully paid and royalty-free, transferable, sublicensable, worldwide license to use Your content for the purpose of providing the Services, subject to the restrictions in the Privacy Policy. You also agree to allow ReviveHealth to de-identify and anonymize Your content, including without limitation, Your Personal Data, and to use or disclose such de-identified information for any utilization reporting or legal purpose.
ReviveHealth imposes certain restrictions on Your use of the Services. While using the Websites, Platforms, or Services, You shall not: provide false, misleading, or inaccurate information to ReviveHealth or any other user; impersonate, or otherwise misrepresent affiliation, connection, or association with, any person or entity; use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to harvest or otherwise collect information from the Websites for any use, including without limitation use on third-party websites; access content or data not intended for You, or log onto a server or account that You are not authorized to access; violate any applicable law or regulation; attempt to probe, scan, or test the vulnerability of the Services, the Websites, the Platforms, or any associated system or network, or breach security or authentication measures without proper authorization; interfere or attempt to interfere with the use of the Websites, the Platforms or the Services by any other user, host, or network, including, without limitation by means of submitting a virus, overloading, “flooding,” “spamming,” “mail bombing,” or “crashing”, forge any TCP/IP packet header or any part of the header information in any e-mail or in any uploading or posting to, or transmission, display, performance or distribution by means of, the Services; post or transmit any unsolicited advertising, promotional materials, “junk mail”,
“spam,” “chain letters,” “pyramid schemes” or any other form of solicitation; avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by ReviveHealth, You, or any other third-party (including another user) to protect the Services; attempt to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by ReviveHealth in providing the Websites or Platforms. Any violation of this section may subject You to civil and/or criminal liability; or encourage or enable any other individual to do any of the above.
ReviveHealth is not obligated to monitor Your use of the Services, but We may do so to ensure Your compliance with these Terms, and to respond to law enforcement or other government agencies if and when we are required to. ReviveHealth reserves the right to suspend or terminate Your use of the Services without notice to You if You partake in any of the prohibited uses described above.
You will be asked to provide Your email address and create a unique password to create a user account(s) and access the Platforms and Services. You are responsible for maintaining the confidentiality of Your password. You may not use an account, username, or password of any other user at any time. You agree to notify ReviveHealth immediately of any unauthorized use of Your account(s), username, and/or password. Revive WILL NOT BE LIABLE FOR ANY LOSS THAT YOU INCUR AS A RESULT OF SOMEONE ELSE USING YOUR PASSWORD, EITHER WITH OR WITHOUT YOUR KNOWLEDGE. You may be held liable for any losses incurred by ReviveHealth, its affiliates, officers, directors, employees, consultants, agents, and/or its representatives due to someone else’s use of Your account(s) or password, regardless of whether You were aware of such use.
ReviveHealth respects the information You provide to Us. Please see our Privacy Policy below for an explanation of the information that we collect from You and how we use Your information that is not subject to the Health Insurance Portability and Accountability Act (“HIPAA”), which is the primary federal law governing the privacy of health information. By creating your account(s) and accessing or using the Platforms or Services, or by downloading, viewing, or uploading any content from or through the Services, You acknowledge and agree to the provisions of the Privacy Policy and affirm that the Privacy Policy is a part of these Terms.
EU Citizens and GDPR: Please see our Privacy Policy for specific information regarding Your rights under GDPR and the Revive commitment to protecting those rights.
If You downloaded the Platforms from the Apple App Store or Google Play (the “App Provider”), by agreeing to these Terms, You acknowledge that You understand and agree to the following:
This Agreement is only between You and ReviveHealth, and not between You and the App Provider, and only ReviveHealth is responsible for the Platforms;
The App Provider has no obligation to furnish any maintenance or support services with respect to the Platforms;
In the event of any failure of the Platforms to conform to any applicable warranty, (i) You may notify the App Provider and the App Provider will refund Your purchase price for the Platforms to You (if applicable); (ii) to the maximum extent permitted by applicable law, the App Provider will have no other warranty obligation with respect to the Platforms; and (iii) any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be Our responsibility; The App Provider is not responsible for addressing any claims You have or any claims of any third-party relating to the Platforms or Your possession and use of the Platforms, including without limitation: (i) product liability claims; (ii) any claim that the app fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation; In the event of any third-party claim that the Platforms or Your possession and use of the Platforms infringes that third-party’s intellectual property rights, the App Provider will not be responsible for the investigation, defense, settlement or discharge of any such intellectual property infringement claim; and The App Provider, and its subsidiaries, are third-party beneficiaries of these Terms as they relate to Your license to use the Platforms. This means that, upon Your acceptance of these Terms, the App Provider will have the right (and will be deemed to have accepted the right) to enforce these Terms as related to Your license of the Platforms against You.
Apple users only: If You downloaded the Platforms from the App Store, the license granted to You in these Terms is non-transferable and is for use of the Platforms on any Apple products that You own or control.
We use third-party analytics tools, including Mixpanel and Google Analytics, to help Us understand how users and other visitors interact with Our Platforms and to improve Our Services. These analytics tools collect data about Your usage of Our Platforms and Your interactions with Our content. Below is a summary of how We use Mixpanel and Google Analytics:
i. Data Collection and Purpose
Mixpanel and Google Analytics collect information such as Your IP address, browser type, pages visited, and time spent on Our sites. This data helps Us analyze trends, monitor site performance, and enhance user experience.
ii. Third-Party Services
Mixpanel and Google Analytics are third-party service providers that operate independently from Us. They use cookies and other tracking technologies to collect and process data. For more information about their data practices, please refer to their respective privacy policies: Mixpanel Privacy Policy, Google Analytics Privacy Policy.
iii. User Consent
By using Our Platforms, You consent to the collection and processing of data using Mixpanel and Google Analytics as in the Privacy Policy. You can manage Your cookie preferences or opt out of cookies through Your browser settings. Please note that disabling cookies may impact the functionality of certain portions of Our Platforms.
iv. Data Retention
Data collected by Mixpanel and Google Analytics is retained in accordance with their respective retention policies. For more information on how long Your data is kept by Mixpanel and Google Analytics, please review their respective privacy policies.
v. International Transfers
Data collected by Mixpanel and Google Analytics may be transferred to and stored on servers located outside Your country of residence. By using Our Platforms, You consent to such transfers in accordance with the privacy policies of those services.
You are responsible for obtaining, installing, maintaining, and operating all software, hardware, or other equipment (collectively, “Systems”) necessary for You to access and use the Services. This includes, without limitation, obtaining internet services, using up to date web-browsers and the best commercially available encryption, antivirus, anti-spyware, and internet security software. You are responsible for the data security of the Systems used to access the Services and for the transmission and receipt of information using such Systems. We are not responsible for any errors or problems that arise from the malfunction or failure of the Internet or Your Systems.
THERE ARE ALWAYS CERTAIN SECURITY AND ACCESS AVAILABILITY RISKS ASSOCIATED WITH USING OPEN NETWORKS SUCH AS THE INTERNET, AND YOU EXPRESSLY ASSUME SUCH RISKS.
Marketing Emails
By using the Services, You may receive periodic email communications containing new product offers, service updates, and other promotional content (collectively, “Marketing Emails”). You can unsubscribe from these Marketing Emails at any time by clicking the “unsubscribe” link in the email or by contacting Us directly.
Transactional/Service Emails
Please note that even if You opt out of Marketing Emails, You may still receive essential communications related to Your use of the Services, such as account notifications, security alerts, or other transactional emails that are necessary to fulfill Our contractual obligations or to comply with legal requirements.
The Services may contain links to third-party websites or services that We do not own or control (“Third-Party Websites”). ReviveHealth does not have control over, and We assume no responsibility for, the content and performance of Third-Party Websites. ACCORDINGLY, REVIVEHEALTH DOES NOT REPRESENT, WARRANT OR ENDORSE ANY THIRD-PARTY WEBSITE, OR THE ACCURACY, CURRENCY, CONTENT, FITNESS, LAWFULNESS OR QUALITY OF THE INFORMATION, MATERIAL, GOODS OR SERVICES AVAILABLE THROUGH THIRD-PARTY WEBSITES. REVIVE WILL NOT, UNDER ANY CIRCUMSTANCES, BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OR OTHER HARM, WHETHER TO YOU OR TO THIRD PARTIES, RESULTING FROM YOUR USE OF OR RELIANCE ON THIRD-PARTY WEBSITES. YOU AGREE THAT, WHEN LINKING TO OR OTHERWISE ACCESSING OR USING
A THIRD-PARTY WEBSITE, YOU ARE RESPONSIBLE FOR: (I) TAKING PRECAUTIONS AS NECESSARY TO PROTECT YOU AND YOUR COMPUTER SYSTEMS FROM VIRUSES, WORMS, TROJAN HORSES, MALICIOUS CODE AND OTHER HARMFUL OR DESTRUCTIVE CONTENT; (II) ANY DOWNLOADING, USE OR PURCHASE OF MATERIAL THAT IS OBSCENE, INDECENT, OFFENSIVE, OR OTHERWISE OBJECTIONABLE OR UNLAWFUL, OR THAT CONTAINS TECHNICAL INACCURACIES, TYPOGRAPHICAL MISTAKES AND OTHER ERRORS; (III) ANY DOWNLOADING, USE OR PURCHASE OF MATERIAL THAT VIOLATES THE PRIVACY OR PUBLICITY RIGHTS, OR INFRINGES THE INTELLECTUAL PROPERTY AND OTHER PROPRIETARY RIGHTS OF THIRD PARTIES, OR THAT IS SUBJECT TO ADDITIONAL TERMS AND CONDITIONS, STATED OR UNSTATED; (IV) ALL FINANCIAL CHARGES OR OTHER LIABILITIES TO THIRD PARTIES RESULTING FROM TRANSACTIONS OR OTHER ACTIVITIES; AND (V) READING AND UNDERSTANDING ANY TERMS OF USE OR PRIVACY POLICIES THAT APPLY TO THOSE THIRD-PARTY WEBSITES.
Certain features of our website, patient portal, or digital services may incorporate artificial intelligence, machine learning, or automated processing technologies (“AI Technology”). AI Technologies are intended to support a variety of our services and operations, including but not limited to administrative functions, information access, and communication efficiency. AI Technologies are never used as a substitute for professional medical advice, diagnosis, or treatment. Any information generated through AI Technologies is provided for informational purposes only and should not be relied upon as medical advice. Always consult a qualified healthcare provider regarding medical conditions or treatment decisions. While we take reasonable steps to ensure the accuracy and reliability of our systems, AI-generated content may contain inaccuracies, omissions, or unintended outputs. We do not guarantee that AI-generated information will be error-free, complete, or suitable for any particular purpose. To the extent permitted by law, we disclaim liability for decisions made based solely on AI-generated outputs without consultation with a qualified healthcare professional. We implement administrative, technical, and physical safeguards designed to protect personal information processed using AI Technologies in accordance with applicable privacy and security laws. NEITHER REVIVE NOR ANY OF OUR SUBSIDIARIES OR AFFILIATES WILL SELL YOUR DATA USED IN CONNECTION WITH REVIVE’S PROVISION OR UTILIZATION OF AI TECHNOLOGIES.
Our website and patient portal may include an artificial intelligence-powered chatbot (“Chatbot”) designed to assist with general inquiries, scheduling, and informational requests. The Chatbot is not a healthcare provider and does not provide medical advice, diagnosis, or treatment. Information generated by the Chatbot is for informational purposes only and should not be relied upon as a substitute for professional medical advice. Always consult a qualified healthcare provider regarding medical concerns. The Chatbot is not intended for use in medical emergencies or urgent health situations. If you are experiencing a medical emergency, call 911 or seek immediate medical attention immediately. Do not submit emergency or time-sensitive information through the Chatbot. While we use reasonable efforts to maintain accurate and secure systems, AI-generated responses may contain errors, omissions, or incomplete information. We do not guarantee that Chatbot responses will be error-free, complete, or suitable for any particular purpose.
To the maximum extent permitted by applicable law, we are not responsible for decisions made in reliance on information provided solely by the Chatbot without consultation with a licensed healthcare professional. Information submitted through the Chatbot is handled in accordance with our Notice of Privacy Practices and applicable privacy laws. We implement reasonable safeguards designed to protect personal information processed through the Chatbot. We may use de-identified or aggregated information derived from Chatbot interactions for quality improvement, system enhancement, and operational purposes in compliance with applicable law.
NEITHER REVIVE NOR ANY OF OUR SUBSIDIARIES OR AFFILIATES WILL SELL YOUR DATA USED IN CONNECTION WITH REVIVE’S PROVISION OR UTILIZATION OF AI TECHNOLOGIES, INCLUDING CHATBOTS.
AI Technology and Chatbot Opt-Out
Where available, You may manage certain technology preferences through Your personal settings in Your member portal. These settings may allow You to opt out of or otherwise limit certain automated features, including AI-assisted messaging or chatbot interactions. Some service channels may utilize AI or automated technologies by default. For example, when contacting our service line by telephone, You may initially interact with an automated or AI-assisted voice response system designed to direct calls efficiently. In many cases, You may request to be transferred to a live representative. However, the automated system may still be used as the initial point of contact
Certain features, aspects, products, and services offered through the Services are provided, in whole or in part, by third parties (“Third-Party Services” as provided by “Third-Party Service Providers”). Some Third-Party Services may be powered by or incorporate AI Technology, including Chatbots. Use of Third-Party Services may be subject to additional terms and conditions. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BE BOUND BY THOSE ADDITIONAL TERMS AND CONDITIONS, YOU MAY NOT USE THE RELATED THIRD-PARTY SERVICES.
In the event of any inconsistency between terms and conditions relating to Third- Party Services and the terms and conditions of these Terms, those additional terms and conditions will control with respect to such Third-Party Services. Third-Party Service Providers may collect and use certain information about You, as specified in the Third-Party Service Providers’ privacy policies. Prior to providing information to any Third-Party Service Provider, You should review their privacy policy.
IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO THE TERMS OF A THIRD-PARTY SERVICE PROVIDER’S PRIVACY POLICY OR TERMS OF USE, YOU SHOULD NOT USE THE RELATED THIRD-PARTY SERVICES. REVIVE WILL NOT, UNDER ANY CIRCUMSTANCES, BE RESPONSIBLE OR LIABLE FOR ANY OF YOUR INFORMATION COLLECTED OR USED BY THIRD-PARTY SERVICE PROVIDERS.
No Warranties
The Platforms and Services are provided “as is,” without any warranties, express or implied. Revive explicitly disclaims any warranties of merchantability, fitness for a particular purpose, quiet enjoyment, or non-infringement, as well as any warranties arising from course of dealing or usage of trade.
We do not guarantee that the Services or materials will meet Your requirements or be available on an uninterrupted, secure, or error-free basis. We also make no warranties regarding the quality of any Services or materials purchased or obtained through the Services, nor the accuracy, timeliness, truthfulness, completeness, or reliability of any content obtained through the Services.
AI Technology Disclaimers
Notwithstanding the “as is” nature of the Platforms and Services:
(a) You understand and acknowledge that AI Technology, including Chatbots, may be incomplete, inaccurate, outdated, biased, or inappropriate;
(b) You agree to be responsible for evaluating the Services provided before relying on them, using them to make decisions, or sharing them with others;
(c) You acknowledge that ReviveHealth does not represent or warrant that AI Technologies, including Chatbots, are accurate, complete, non-infringing, or fit for any particular purpose.
You agree not to submit emergency medical situations, urgent health concerns, or time-sensitive communications through AI-enabled features, including Chatbots. In the event of a medical emergency, call 911 or seek immediate medical attention.
Your Responsibility for Our Loss or Damage
You agree that Your use of the Platforms and Services, including AI Technology, is at Your own risk. Revive and its third-party service providers, licensors, or suppliers will not be responsible for any loss or damage resulting from Your access to or use of the Services, including, but not limited to, any loss or damage to Your computers or data.
Limitation of Liability
Neither Revive nor any person or entity involved in creating, producing, or delivering the Services will be liable for any incidental, special, exemplary, or consequential damages, including lost profits, loss of data, loss of goodwill, service interruption, computer damage, system failure, or the cost of substitute products or services. This also includes any damages related to personal or bodily injury or emotional distress arising from the use or inability to use the Services, as well as from any communications, interactions, or meetings with other users of the Services or any other persons You interact with as a result of using the Services.
This limitation applies regardless of the legal theory under which the claim arises, including warranty, contract, tort (including negligence and medical malpractice), product liability, or any other legal basis, whether or not Revive has been advised of the possibility of such damages.
Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, certain limitations may not apply to You. In such cases, Revive’s liability is limited, and warranties are excluded to the fullest extent permitted by law. However, in no event shall Revive’s total liability exceed $100.00. Any claim arising from the use of the Services or materials must be brought within one (1) year of the event that gave rise to the claim.
Indemnification
You agree to indemnify, defend and hold harmless ReviveHealth, its clients, and its suppliers and their respective affiliates, employees, officers, directors, agents, servants and representatives of each from any liability, loss, claim, suit, damage, and expense (including reasonable attorneys’ fees and expenses) arising out of or in any way connected with Your access to or use of the Platforms or Services, Your violation of this Agreement, or any negligent or wrongful conduct by You or related to Your account(s) by You or any other person accessing the Platforms or Services through Your account(s), regardless of whether You were aware of such use.
These Terms are governed by the laws of the State of Delaware without regard to its conflict of laws principles. The courts of the State of Delaware have jurisdiction over any action arising under these Terms or Your use of the Services.
If You breach any of these Terms, We may suspend or disable Your account(s) or terminate Your access to the Platforms or Services without prior notice to You. There may be other instances where We may need to terminate Your access to the Websites, Platforms, or Services that are not related to any of Your actions or inactions. We reserve the right to terminate Your access to and use of the Websites, Platforms, or Services and materials at any time, with or without cause. If You wish to terminate Your account(s), please contact ReviveHealth at info@revive.health, immediately discontinue Your use of the Services, and delete all files associated with the Services from Your computer or mobile device.
We welcome and encourage You to provide Us with feedback, comments, and suggestions for improvements to the Websites, Platforms, or Services (“Feedback”). You may submit Feedback by emailing Us at info@revive.health. If You submit any Feedback to Us, We will own all intellectual property rights in such Feedback and may use such Feedback for any lawful purpose.
All notices required or permitted to be given under these Terms must be in writing. Revive shall give any notice by email, sent to the most recent email address, if any, that You have provided to Us. You agree that any notice received from Revive electronically satisfies any legal requirement that such notice be in writing. YOU ALONE ARE RESPONSIBLE FOR ENSURING THAT YOUR EMAIL ADDRESS ON FILE WITH REVIVE IS ACCURATE AND CURRENT, AND NOTICE TO YOU SHALL BE DEEMED EFFECTIVE UPON THE SENDING BY Revive OF AN EMAIL TO THE ADDRESS WE HAVE ON FILE. You shall give any notice to ReviveHealth by email to: info@revive.health. Notice to ReviveHealth shall be effective upon receipt of notice by Revive.
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions of these Terms remain in full force, provided that the essential terms and conditions remain valid, binding, and enforceable and the economic and legal substance of the transactions contemplated by these Terms are materially preserved. You agree to use Revive Services and Platforms and any and all Third-Party Service, including without limitation, any and all AI Technology in compliance with applicable law, these Terms, any applicable third-party terms and conditions, and any applicable acceptable use policies incorporated into these Terms. The United States export control laws regulate the export and re-export of technology originating in the United States. This includes the electronic transmission of information and software to foreign countries and to certain foreign nationals. You agree to abide by these laws and their regulations. Nothing in these Terms creates an agency, partnership, or joint venture. Failure to enforce any provision will not constitute a waiver of that provision.
*PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS*
Most user concerns can be resolved quickly and to Your satisfaction by emailing ReviveHealth support at info@revive.health. In the unlikely event that Our support team is unable to resolve a complaint You may have (or if ReviveHealth has not been able to resolve a dispute it has with You after attempting to do so informally), including but not limited to any alleged breach of these Terms, You and ReviveHealth agree to resolve the dispute through binding arbitration in the State of Delaware before a single arbitrator, in accordance with the rules and procedures of the American Arbitration Association and the laws of the State of Delaware. Arbitration, which is often less expensive, faster, and less formal than a lawsuit in court, uses a neutral arbitrator instead of a judge or jury. Arbitrators can award the same damages and relief that a court can award, and may, but do not have to, award legal fees, arbitrator’s fees and costs and other costs incurred by the party that does not win the dispute.
Any arbitration under these Terms will take place on an individual basis; class arbitrations and class actions are not permitted. Any arbitration will be strictly confidential and neither party will disclose to any person (other than necessary to carry out the arbitration) the existence of the dispute or any aspect of the dispute.
This agreement to arbitrate will not preclude You or Revive from seeking provisional remedies in aid of arbitration, including without limitation orders to stay a court action, compel arbitration or confirm an arbitral award, from a court of competent jurisdiction. Furthermore, this agreement to arbitrate will not preclude You or Revive from applying to a court of competent jurisdiction for a temporary restraining order, preliminary injunction, or other interim or conservatory relief, as necessary. THE PROPER VENUE FOR ANY ACTION PERMITTED UNDER THIS SUBSECTION REGARDING “EQUITABLE RELIEF” WILL BE THE FEDERAL AND STATE COURTS LOCATED IN DELAWARE; THE PARTIES HEREBY WAIVE ANY OBJECTION TO THE VENUE AND PERSONAL JURISDICTION OF SUCH COURTS.
Revive is headquartered in the State of Delaware in the United States of America. Specific questions and comments should be directed to the appropriate department via email to info@revive.health. While We make every effort to respond to emails within 1 week of receiving them, We cannot guarantee a response to every electronic communication.
You may also contact Us via postal mail at:
ReviveHealth, Inc.
5000 Sawgrass Village Circle, Suite 4
Ponte Vedra, FL 32082
